Frequently Asked Questions
Our service aims to assist customers in determining if they are eligible for a refund on a portion of their paid pension contributions. This service is free of charge.
Based on the data submitted, we will request your official German insurance history. With the help of this, we can determine whether you are entitled to a refund or not. The result of our free pension check will be sent to you by e-mail, together with your insurance history.
You’ll need to provide basic personal information, such as your name and contact details, as well as relevant pension-related data and your address. In addition, we need the authorization to prove that we are allowed to retrieve your data.
The results of the free check are typically provided within two weeks. However, processing times may vary depending on the complexity of your case and the availability of our team.
If you’re eligible for a refund, our team will contact you with further instructions on how to proceed, including any necessary documentation and steps to claim your refund.
Need help or have a question?
For further inquiries or assistance, please don’t hesitate to contact. Our dedicated team is here to help you every step of the way.
